Listed below is our most up to date information on the wide range of digital support services across Lewisham.
You can also download/print the information below here: Digital Support-Factsheet revised-22.03.2022
- Catbytes – Email firstname.lastname@example.org or tel Damian on 0793 9288 079. Catbytes is a local community project that provides equipment and help getting online both in social group settings (their ‘Techy Tea’ groups) and 1-1 support including home visits when permitted. You can attend one of their free ‘Techy Teas’ drop ins that run across different times and locations through the week. Read the full list here: https://www.catbytes.community/Dropin/AllDropins
- Good Gym – help people age 60+ set up online food shopping ordering etc. Referrals via Community Connections Lewisham
- Adult Learning Lewisham – Computers for beginners classes (Brockley Rise, Granville Park); How to use your digital device; Communicating with computers. More info at https://lewisham.gov.uk/myservices/education/adult/find-a-course/computer-courses-for-beginners
- Housing providers such as Lewisham Homes, Phoenix and Clarion provide training for their residents.
- Corbett Community Library – provide a friendly face-to-face service for clients who have difficulty with online forms, services and emails. They can help with transport applications and benefits. Digital Drop in runs from 11am-12 on the 2nd and 4th Saturday of each month. Fine out more at https://corbettcommunity.org.uk/listing/digital-drop-in/2022-11-05/
- Also offer free one-hour appointments on Mondays and Thursdays 10-1pm. Please book your appointment either in person or by telephoning 020 8378 5358.
- Woolwich Library – free digital training for the over 50’s ‘Get savvy in 90 minute manageable training chunks’. Offering 15 different training sessions including internet basics, understanding Zoom and how do I set up an email account. Email email@example.com
- Mycenae House (Blackheath) – Techy Time and one to one support for those new to Technology – Wednesdays 1-3pm. https://mycenaereachout.co.uk/ Limited spaces book your space via firstname.lastname@example.org or call 0208 858 1749.
- 999 Club – 21 Deptford Broadway, SE8 4PA. Sometimes run Digital Support service. Call 020 8694 5797 to book this free IT support group.
- Action for Community Development – Docklands Training Centre, 9 Deptford Church Street, SE8 4RX. Improve your IT skills, meet new people and eat some biscuits. Focused on helping you acquire the skills to use a computer, internet, social media, online banking, online GP services and online shopping. Every Tuesday and Thursday 11am – 1pm. Just turn up or you can call 02086922277
- Grove Centre Church, Sydenham – Run a ‘Confidence in IT’ 4 week course (£12 total with refreshments and social activities provided) teaching people beginner level computer skills and focused on learning how to recognise and avoid online scams. Call the leader Alison Cutts directly on 07552755884 or phone Community Connections Lewisham to find out more
- Phoenix Digital Champions (provide help with any of your own electronic devices) at the WG Grace Centre (1 Lions Cl, London SE9 4HG) on Wednesdays 10.30am – 11.30am and Thursday 11am – 12.30pm, drop in for free help.
- AbiltyNet – national service for people with a disability or impairment. Find out more at https://abilitynet.org.uk/about
- My April: https://myapril.co.uk/ – free tech support nationally on the phone from volunteers. Can include:
- Getting started getting your devices connected
- Staying safe online and avoiding scams
- Keeping in touch with friends and family, using free video calling apps
- Starting to shop online, whether that is for groceries or other things
Wavelength: https://wavelength.org.uk/ Wavelength gives media technology to lonely people living in poverty. They do not provide Internet, broadband, laptops, computers (we do provide tablets). email@example.com 0800 018 2137
IT Support for Disabled and Older People At Home
- Ability Net (https://abilitynet.org.uk/about) provide a range of free services for disabled people, their family and friends, their employers and other people who care for them. Call their free Helpline on 0800 048 7642 to ask anything about how computers can be adapted to meet the needs of disabled people.Their network of IT Can Help volunteers visit disabled people in their home to help with everyday IT needs.
- LearnMyWay – Free online courses with no need to register. Includes learning the keyboard, online form, using government services, helping someone else to learn https://www.learnmyway.com/