Community Connections Transport is able to provide door-door transport to appointments for Lewisham residents. This service is £10 for a return journey within Lewisham, and £15 plus additional expenses (i.e Congestion Charge) if the destination is outside of Lewisham. If there are multiple people going to the same destination we may match more than one person to each vehicle.
We ask that you read the below points before requesting a journey, and if you have any other questions please contact email@example.com for more information.
Our drivers will:
Call you before the drive to confirm, and only contact you about journeys
Pick you up on time as much as traffic allows it and be positive and helpful towards you
Drive you safely to ensure you reach your destination with a smile on your face
Our drivers won’t:
Drop you anywhere other than the allocated time and route, as we must respect our drivers’ time and other commitments
Be able to help you transfer into the car
Take payment for the trip: all trips need to be paid in advance over the phone with our transport coordinator
Go shopping for you or do anything else on your behalf: they are helping you to get to places so you can do things yourself
You or someone you trust to be able to answer the phone to arrange journeys and make payment before the drive
You to give us 5 working days’ notice for booking a journey
You to let us know if you need to cancel as soon as possible, we cannot refund if you cancel less than 24 hours before a drive
You to let us know any mobility or language needs that you have so we can best support you
You to respect the driver, other passengers and the vehicle you are in at all times