Get support over our phone line
It all starts with a chat…
The quickest way to get in touch for information and support is by phoning our support line on 0330 058 3464.
Opening times: Monday-Friday, 9:30am-4pm
*Except on Thursdays when it is open 2-4pm only (we run our Drop-In each Thursday morning)
Our friendly phoneline team is here to listen to your needs and circumstances, and offer you the most relevant support. Thanks to our wealth of knowledge about the borough and our growing network of partnerships with statutory and voluntary organisations, they can help with:
- Signposting you to nearby groups and activities e.g. exercise classes, local community centres, IT groups
- Making a referral for you to one of our Key Partner organisations when you need specific support- for example, energy advice, mental health support, Adult Education courses, shopping delivery support
- Offering you a Wellbeing Plan if you feel you need more in-depth support (up to 8 weeks) with exploring groups and services
- Offering 8-week support through our brand-new Macmillan Cancer Social Prescribing Services
- Letting you know about other support we can offer, including our volunteer-led Befriending, Transport and Cancer Champion schemes
Other ways to get in touch:
Alternatively, you can fill out our online referral form here, after which we will phone you (there is currently a 4 week waiting time).
You can refer yourself, or we are also happy to accept referrals from professionals, family members or friends. If you are referring someone else then please ensure you have received their consent first.