Skip to content
Skip to content
Phone our Support Line
0330 0583 464
MAKE A REFERRAL
HOME
ABOUT US
What we do
What is Social Prescribing?
Contact Us
Meet the team
Privacy Statement
OUR SUPPORT
Macmillan Projects
Cancer Champions
Cancer Social Prescribing
Access the community
Phone Line Support
Wellbeing Plan (up to 8 weeks support)
Are we the right service for you?
Thursday Drop-In
Transport
Transport Booking Form
Befriending
I want to refer someone for Befriending support
I want to request a Befriender for myself
Support for Groups
Useful Information and Resources for groups
Fundraising Support
Fundraising News
MAKE A REFERRAL
GET INVOLVED
Donate
Volunteer
Transport
Befriending
General Volunteering
Cancer Champions
Job Vacancies
FIND THINGS IN LEWISHAM
Support in Lewisham (Factsheets)
Our Key Partners
Social Prescribing Network
NEWS
Quarterly Newsletters
News articles
FEEDBACK
Phone our Support Line
0330 0583 464
MAKE A REFERRAL
Navigation Menu
Navigation Menu
HOME
ABOUT US
What we do
What is Social Prescribing?
Contact Us
Meet the team
Privacy Statement
OUR SUPPORT
Macmillan Projects
Cancer Champions
Cancer Social Prescribing
Access the community
Phone Line Support
Wellbeing Plan (up to 8 weeks support)
Are we the right service for you?
Thursday Drop-In
Transport
Transport Booking Form
Befriending
I want to refer someone for Befriending support
I want to request a Befriender for myself
Support for Groups
Useful Information and Resources for groups
Fundraising Support
Fundraising News
MAKE A REFERRAL
GET INVOLVED
Donate
Volunteer
Transport
Befriending
General Volunteering
Cancer Champions
Job Vacancies
FIND THINGS IN LEWISHAM
Support in Lewisham (Factsheets)
Our Key Partners
Social Prescribing Network
NEWS
Quarterly Newsletters
News articles
FEEDBACK
Please enable JavaScript in your browser to complete this form.
How are you related to our Volunteer-Led Services?
*
Service User
Next of Kin
Volunteer
Former Volunteer
What services have you used/volunteered for?
*
Befriending
Care Home Befriending (Southwark Only)
Community Transport
Please answer the above questions so you can see the correct survey below
If you are filling this on behalf of your next of kin, please answer as them
How long have you been using the service?
Less than 3 months
3-6 months
6 months - 1 year
1-2 years
2-5 years
Over 5 years
Less than 3 months
Item #1 Less than 3 months
3-6 months
Item #1 3-6 months
6 months - 1 year
Item #1 6 months - 1 year
1-2 years
Item #1 1-2 years
2-5 years
Item #1 2-5 years
Over 5 years
Item #1 Over 5 years
If both services, choose longest period
How long have you/ had you been volunteering for the projects?
Less than 3 months
3-6 months
6 months - 1 year
1-2 years
2-5 years
Over 5 years
Less than 3 months
Item #1 Less than 3 months
3-6 months
Item #1 3-6 months
6 months - 1 year
Item #1 6 months - 1 year
1-2 years
Item #1 1-2 years
2-5 years
Item #1 2-5 years
Over 5 years
Item #1 Over 5 years
Do you consider yourself to be disabled?
Yes
No
Prefer not to say
(if you have a physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities)
Are you currently receiving state benefits?
Yes
No
Prefer not to say
Including State Pension
Which state benefits do you receive?
Attendance Allowance
Bereavement Benefit
Bereavement Support Payment
Carer’s Allowance
Disability Living Allowance (DLA)
Employment and Support Allowance (ESA)
Housing Benefit
Incapacity Benefit
Income Support
Industrial Death Benefit
Industrial Injuries Disablement Benefit
Constant attendance allowance
Jobseeker’s Allowance (JSA)
Maternity Allowance
Pension Credit
Personal Independence Payment (PIP)
Severe Disablement Allowance
State Pension
Statutory Adoption Pay
Statutory Maternity Pay
Statutory Paternity Pay
Statutory Shared Parental Pay
Statutory Parental Bereavement Pay
Statutory Sick Pay
Universal Credit (UC)
Widow’s Benefit
(Options are alphabetical)
Are you able to use public transport unaided?
Yes
No
Prefer not to say
Are you able to use public transport with support?
Yes
No
Prefer not to say
For example if a volunteer Travel Companion were to support you to follow a route, wave down buses and accompany you on the way
What is the main reason you can't use public transport?
Mobility
Worry
Ability to follow a route
Dementia
Other
Prefer not to say
Could you tell us more about that?
Do you use mobility aids?
Yes
No
Prefer not to say
What mobility aids do you use?
Wheelchair
Sticks/Crutches
Walking Frame
Can you get in the back of a two-door car?
Yes
No
Prefer not to say
Would you struggle getting into a high car?
Yes
No
Prefer not to say
Do you feel that Transport staff communicate accurately and in a timely manner about drives?
Yes
No
Could you tell us more about that?
How do you feel about the current price?
Way too much
A bit too much
Just right
I could pay a bit more
It's worth a lot more
Way too much
Item #1 Way too much
A bit too much
Item #1 A bit too much
Just right
Item #1 Just right
I could pay a bit more
Item #1 I could pay a bit more
It's worth a lot more
Item #1 It's worth a lot more
Is there anything we should know about driving in Lewisham?
Are you currently matched to a service user?
Yes
No
Are you currently matched to a befriender?
Yes
No
How many befriending relationships have you had at one time?
Selected Value:
0
When did you last speak to your befriender?
In the last week
In the last two weeks
In the last month
More than a month ago
When did you last speak to your befriendee?
In the last week
In the last two weeks
In the last month
More than a month ago
Could you tell us why it's been over a month?
Did you know we have a webform for logging your contacts?
Yes
No
Have you used this webform?
Yes
No
The befriending contact log can be found at communityconnectionslewisham.org/befriending-contact-log
What difference has the service made to your life?
Very Negative
Negative
Neutral
Positive
Very Positive
Very Negative
Item #1 Very Negative
Negative
Item #1 Negative
Neutral
Item #1 Neutral
Positive
Item #1 Positive
Very Positive
Item #1 Very Positive
Since starting to volunteer with us have you been...
No
Yes a bit
Yes a lot
Prefer not to say
More active?
No
More active? No
Yes a bit
More active? Yes a bit
Yes a lot
More active? Yes a lot
Prefer not to say
More active? Prefer not to say
Feeling happier?
No
Feeling happier? No
Yes a bit
Feeling happier? Yes a bit
Yes a lot
Feeling happier? Yes a lot
Prefer not to say
Feeling happier? Prefer not to say
Feeling healthier?
No
Feeling healthier? No
Yes a bit
Feeling healthier? Yes a bit
Yes a lot
Feeling healthier? Yes a lot
Prefer not to say
Feeling healthier? Prefer not to say
Going out more?
No
Going out more? No
Yes a bit
Going out more? Yes a bit
Yes a lot
Going out more? Yes a lot
Prefer not to say
Going out more? Prefer not to say
Feeling more connected to other people?
No
Feeling more connected to other people? No
Yes a bit
Feeling more connected to other people? Yes a bit
Yes a lot
Feeling more connected to other people? Yes a lot
Prefer not to say
Feeling more connected to other people? Prefer not to say
Since starting to volunteer with us would you say your
No
Yes a bit
Yes a lot
Confidence has improved?
No
Confidence has improved? No
Yes a bit
Confidence has improved? Yes a bit
Yes a lot
Confidence has improved? Yes a lot
Wellbeing has improved?
No
Wellbeing has improved? No
Yes a bit
Wellbeing has improved? Yes a bit
Yes a lot
Wellbeing has improved? Yes a lot
Skills have developed?
No
Skills have developed? No
Yes a bit
Skills have developed? Yes a bit
Yes a lot
Skills have developed? Yes a lot
Since starting to use the Befriending service have you been..
No
Yes a bit
Yes a lot
Prefer not to say
More active?
No
More active? No
Yes a bit
More active? Yes a bit
Yes a lot
More active? Yes a lot
Prefer not to say
More active? Prefer not to say
Feeling happier?
No
Feeling happier? No
Yes a bit
Feeling happier? Yes a bit
Yes a lot
Feeling happier? Yes a lot
Prefer not to say
Feeling happier? Prefer not to say
Feeling healthier?
No
Feeling healthier? No
Yes a bit
Feeling healthier? Yes a bit
Yes a lot
Feeling healthier? Yes a lot
Prefer not to say
Feeling healthier? Prefer not to say
Going out more?
No
Going out more? No
Yes a bit
Going out more? Yes a bit
Yes a lot
Going out more? Yes a lot
Prefer not to say
Going out more? Prefer not to say
Feeling more connected to other people?
No
Feeling more connected to other people? No
Yes a bit
Feeling more connected to other people? Yes a bit
Yes a lot
Feeling more connected to other people? Yes a lot
Prefer not to say
Feeling more connected to other people? Prefer not to say
Since starting to use the Community Transport service have you been...
No
Yes a bit
Yes a lot
Prefer not to say
More active?
No
More active? No
Yes a bit
More active? Yes a bit
Yes a lot
More active? Yes a lot
Prefer not to say
More active? Prefer not to say
Feeling happier?
No
Feeling happier? No
Yes a bit
Feeling happier? Yes a bit
Yes a lot
Feeling happier? Yes a lot
Prefer not to say
Feeling happier? Prefer not to say
Feeling healthier?
No
Feeling healthier? No
Yes a bit
Feeling healthier? Yes a bit
Yes a lot
Feeling healthier? Yes a lot
Prefer not to say
Feeling healthier? Prefer not to say
Going out more?
No
Going out more? No
Yes a bit
Going out more? Yes a bit
Yes a lot
Going out more? Yes a lot
Prefer not to say
Going out more? Prefer not to say
Feeling more connected to other people?
No
Feeling more connected to other people? No
Yes a bit
Feeling more connected to other people? Yes a bit
Yes a lot
Feeling more connected to other people? Yes a lot
Prefer not to say
Feeling more connected to other people? Prefer not to say
Is there anything you've been able to do that you wouldn't have otherwise?
Is there anything you'll definitely take away from your time volunteering with us?
Do you feel like we have supported you to be able to do your volunteering role?
Yes
No
If there is more to say please fill use the text box below
Do you receive communications from us about socials and other training opportunities
Yes
No
How do you feel about our communication with volunteers?
Too often
About right
Not enough
Too often
Item #1 Too often
About right
Item #1 About right
Not enough
Item #1 Not enough
Do you have any suggestions on what/how we can communicate to our volunteers?
What would be the best email to contact you on?
Did you know that we have a volunteer drop in at the Lewisham Irish Centre on Thursdays 10:30 - 12:30?
Yes I've been!
I've heard but I haven't come
No
2A Davenport Rd, Catford, London SE6 2AZ
Our team come to the drop in every week to have a social place to talk to our volunteers, have a cuppa and meet the other people who help to make our communities less isolated
Do you feel comfortable signposting service users to groups and services within Lewisham?
Yes
Sort of
No
We have a page of phone numbers to ring for our volunteers to pass on at communityconnectionslewisham.org/signposts-for-volunteers/. When in doubt you can always give Community Connections Lewisham's phoneline number (0330 058 3464) to service users if they're looking for a service or group in the borough.
How well matched do you feel to your befriender?
Badly matched
Not well matched
Neutral
Well matched
Very well matched
Badly matched
Item #1 Badly matched
Not well matched
Item #1 Not well matched
Neutral
Item #1 Neutral
Well matched
Item #1 Well matched
Very well matched
Item #1 Very well matched
How well matched do you feel to your befriendee?
Badly matched
Not well matched
Neutral
Well matched
Very well matched
Badly matched
Item #1 Badly matched
Not well matched
Item #1 Not well matched
Neutral
Item #1 Neutral
Well matched
Item #1 Well matched
Very well matched
Item #1 Very well matched
Could you tell us why?
What do you think of the volunteer(s) that have supported you?
Were you a part of our services before August 2022?
Yes
No
Were you aware that the services transferred from Voluntary Services Lewisham (VSL) to Community Connections Lewisham in August 2022?
Yes
No
Community Connections Lewisham is a project under Age UK Lewisham and Southwark
Have you noticed any difference in the service since August 2022?
Do you have any suggestions for ways we can improve what we do?
Would you recommend the service?
Yes
No
Would you recommend volunteering with us?
Yes
No
Do you want to be involved in shaping the way we work going forward?
Yes
No
Do you know we have an advisory group where volunteers and service users get updates on what we do and they shape our services going forward? It will be twice a year for 2 hours, Anyone who has been involved in our services are welcome. Would you be interested?
Yes
No
Please give your email so we can contact you about the group
Do you have any suggestions on how else we can involve people who want to be?
How did you hear about us?
Community Connections Lewisham
Indeed
Word of Mouth
Community Festival/Event Stall
Lewisham Local
Community Southwark
Other (answer below)
If other, please tell us more about where you heard about us
Submit
Share this:
Tweet
Share on WhatsApp (Opens in new window)
WhatsApp
Email a link to a friend (Opens in new window)
Email
Print (Opens in new window)
Print
Like this:
Like
Loading...
Translate »
%d
